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Last year, the European Commission set a deadline of 29 December for the British government to respond to its allegations arising from the Phorm trials controversy. The Commission has now sent a letter, stating its opinion on the matter to the UK government and has given it two months to reply to the same.

The European Commission has confirmed that the second phase of legal action against the UK government is in progress and if the government shows a lack of interest in responding to the criticism, then it will be sued by the Commission in a European court for its lack of action against the trials.

In a statement regarding the decision taken by the Commission, the European Union (EU) Telecoms Commissioner, Viviane Reding said that the integrity of the internet users would in no way be harmed and privacy of their personal data in the digital work will be maintained. This is the fundamental right of the European internet users and protection will be provided to them at any cost.

The government, however, commented that it was satisfied with the decision of the European Commission and the way the Phorm trial was being undertaken. As stated by a Home Office spokesperson, the UK government is fully committed to protecting the privacy and data of broadband UK internet users and delays in meeting deadlines are normal. It will respond to the European Commission’s deadline soon. However, it has faced criticism from the ad-serving system because according to them, it is not fair to hold BT broadband customers in trials without giving them an option to back out.

The privacy settings change which was mooted by social networking site Facebook as a means of grater control for users over their personal data has not been welcomed by users and critics. They are not happy about the way the changeover has been handled by the website and have made this dissatisfaction felt quite clearly.

Facebook first made the idea of new privacy options public sometime last month, when spokespersons unveiled plans to make content viewership restrictions better and easier to manage by users themselves. Under these setting options, users would be able to decide the viewership of each piece of content rather than the entire user account as a whole. A huge number of people use Fcaebook accounts to share private messages, information and data.

On December 6th, users who logged in to their Facebook accounts got a message asking them to reset their privacy options. However, the previously existing settings had been brought to default levels. This exposed a lot of private information to other Facebook users and browsers in general.

Critics are saying that this was a deliberate ploy by the social networking site to capture the attention of search engine spiders and advertising syndicates by bringing more data into the public domain. Users who wish to protect their personal data will have to take immediate steps to update privacy settings, which is not something they appreciate. The site is also being accused of pushing users into giving out more information than they actually want to.

Reacting to the protests, Barry Schnitt, speaking for Facebook, reassured that there was no marketing ploy disguised underneath the privacy settings change. He said that it is merely a concept that Facebook came up with to allow better control for users over personal data.

With the ever-growing popularity of social networking sites, internet safety might be an issue for you if you are thinking of getting broadband for your home computer. There are a number of points to consider when deciding what broadband and choosing the best broadband for you and your family. If you choose your broadband provider through Broadband Genie, you will be given all the information you need about the suppliers on their comparative table of UK broadband providers.

Businesses in Cornwall are about to enjoy the speediest broadband in the country. A grant has been set up to improve the skills of the county’s workforce and boost the local economy, and part of its funds will find utilization in the development of a high-speed broadband network in the county.

South West Regional Development Agency (SWRDA) and southwestbusiness.co.uk have agreed to provide their expertise in this £100 million broadband project that will start next year. The aim is to provide an improved broadband service to large companies with a faster broadband speed of up to 1Gb.

The head of Cornwall Council, Kevin Lavery, explained about the status of the project. He said that the procurement process has been initiated, and an announcement will be made by year-end about the preferred bidder to develop the network.

Lavery is confident that Cornwall’s economy will get a major boost by the improved network. He added that providing a gigabyte of speed to large businesses would make Cornwall the most sought after place to do internet business the world over.

Lavery believes that prosperity can only be sustained, and hopes that once the network is in place, the Cornwall Development Company will become the provider of choice to the economic development partnerships of the county. As of now, the company

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Internet service provider BE Broadband has decided to launch its web self-service portal in collaboration with Transversal. The move is aimed at improving customer service provided by BE.

This service will enable the broadband customers to make direct queries and get instant answers to their queries online through the BE website. This means that BE’s online chat support system will provide automatic answers, and if need be felt, it can connect the customers to human representatives, who will answer the queries via live chats.

The system has been programmed to answer over 200 questions currently, which are expected to cover most of the basic questions customers might ask. BE is also planning to make further additions to the database in accordance with the types of queries made by customers, and will keep updating the web content as and when needed.

Louise Kirlew, head of Member Services at BE Broadband, pointed out that the web service is meant to cater to the communication demands of customers by providing an additional channel for giving instant and accurate responses to customers’ queries.

Davin Yap, CEO of Transversal, further added that in today’s world when every telecom provider is competing with the other to provide its customers with better facilities and services, BE’s online customer service is definitely an important step ahead. Its instantaneous success also demonstrates that people prefer getting their answers online rather than on phone.

For information on your ISP, a broadband comparison site is a good place to look at for provider reviews and news, ranging from the likes of internet service providers Post Office Broadband and other top providers.

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Virgin Media, in collaboration with the BBC, has launched iPlayer HD with high definition content on its TV service.

The regular iPlayer on TV does not give a good experience to those who try it through their gadgets like the Nintendo Wii. The catch-up TV service gives too low a resolution for proper TV viewing and the launch will make Virgin Media customers the first users of this service to get HD content.

The impressive number of views that iPlayer generates on Virgin Media reflects the fact that this improvement is likely to spread smiles across the faces of many Virgin customers. There have been over 100 million views of BBC iPlayer since it was launched by Virgin Media in May 2008. The magnitude of its growing popularity can be gauged by the fact that in March 2009, it received around 15 million views.

BBC Controller of TV platforms, Rahul Chakkara said that the new iPlayer HD service would enhance the viewing experience for iPlayer users. It will finally allow the viewers to see this already popular service in richer details, making it fit for TV viewing.

The BBC iPlayer HD service will be available to those customers who have opted for Virgin Media’s bundled plans that include Broadband, Phone, and TV. Virgin, at present, has two such bundled offers. Those who sign up online to the Virgin Size L Broadband + TV (L) + Phone bundle before 31st May are entitled to a discount of £20. The new service will also be available on Virgin’s XXL package that offers superfast 50Mbps broadband (click for a quick broadband speed test) with phone and TV.

At a time when everyone is focussed on high-speed internet connections, Opera has come out with a product targeted at those who suffer from slow internet connections.

In line with its stated objective of providing the best possible internet experience on every device, Opera has developed a new browser that can hugely improve surfing speeds on slow connections. The browser, called ‘Turbo’, has already been released by the company for limited testing.

Opera claims that this new browser will be able to improve the speeds of surfing by up to four times. This is achieved by sending the web pages first to Opera’s own servers and then sending them to the browser after a compression of up to 80%. There may be a small quality loss in the page but that is to be expected from such large compressions.

Opera has also said that ‘Turbo’ will incorporate add-ons like flash and AJAX, and will render web pages the way they are intended to be.

This endeavour is targeted mainly at those who are surfing on slow or unreliable mobile broadband connections. Clearly, the company is targeting the mobile broadband users, especially those who use netbooks to get online on the go. Even though mobile broadband speeds have been improving steadily, they still have to reach acceptable levels, and this is where the company hopes to provide value to its customers. If you’re considering taking up mobile broadband, take a look at a dedicated website Mobile Broadband Genie for comparison of the latest offers with free laptops from the top internet service providers.

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